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Do I need Internet access to install or activate my product license?

2026 and Newer Subscription Licenses:

While an internet connection is not required to initially activate the software after installation, an Internet connection is required to continue/renew the subscription once the term has ended or the software will stop running on on the date of expiration

Perpetual 2025 and Older Licenses:

Yes, an internet connection is required to activate the license after initial installation and it's also required in order for the software to check for any emergency hotfixes and new feature updates which may be available for the purchased software

Uncertain which kind of License you have?

See this KB Article to determine if your License is Subscription or 2025 and Older

Need More Help? We’ve Got You Covered.

If you didn’t find what you were looking for, our support team is here to help. Customers with active maintenance and support can join the help desk and Submit a ticket and one of our experts will follow up shortly.