If you are using an older version of SRT software that has either reached end of life or the maintenance and support has expired and are having issues activating the software then please follow the steps below to renew maintenance and support for your license to bring the software back online.
For 2019 and older software you may be seeing this error which says "Licensing Error: Your license file is out of date". If you have a new version of the software the error message may look different however the steps to renew maintenance and support is identical, please follow the steps below.
To renew Maintenance and support:
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Go to this page https://portal.southrivertech.com/eol
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Enter your existing registration code as shown in highlight in the image above and then proceed to renew your maintenance and support.
- After renewing the maintenance and support click on 'Activate'. If you have an issue you may need to click deactivate first, and then click on Activate.